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Delivery and Returns

We produce your lotre garment only for you after we received you order. Nevertheless, it goes without saying that you can return your lotre garment in case it doesn't fit properly or you don't like it. We guarantee you a 14 day right of return.

In order to contribute together to a sustainable lifestyle, we depend on your help! Please order lotre products only if you can really imagine buying a new garment. Also, please avoid ordering multiple sizes for comparison. Instead, you can contact our costumer service and we will personally help you find the perfect size for you. This is the only way we can work together to prevent unnecessary garment waste.

Shipping to you within Germany, European Union (mainland) and Switzerland is free of charge.

The return is at your own expense. Although we always strive to provide you with the best possible service, we have decided on this return policy in order not to give any motivation for bulk orders. We would otherwise have to add the higher return shipping cost to our product prices, spreading it over each individual order. We pass these cost savings on to you on a 100% basis.

You can also find our detailed refund and shipping policy or have a look into our terms and conditions.